About Us
Your Partner for
Improving Business
With proven excellence in the telecom industry, we have the capacity and resources to tackle the expansion needs of wholesale VOIP service providers of any size. Our skilled team consisting of managers, developers, engineers, quality assurance specialists, customer support and NOC, are the reasons behind our creativity, productivity and stability.
Who We Are
Encore Networks is part of World Performance Group (WPG), a Canadian-based company specializing in several industries, including telecom services, Esports, call center solutions, software, and web development.
In March 2021, ESE Entertainment, a public company traded on the Toronto Venture Stock Exchange, symbol ESE.V. purchased 51% of WPG. ESE focuses on the fast-growing esports world.
Encore Networks and World Performance Group Ltd. (WPG) are well-capitalized with the resources to support any sized organization and opportunity. ESE is committed to providing the resources needed to accelerate growth and support accretive acquisitions for further business expansion.
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Our Sister Companies
(WPG)
World Performance Group (WPG) is a rapidly developing multilingual BPO uniquely positioned in Eastern Europe to provide Inbound and Outbound “out-sourced” contact centre services in 10+ languages, setting us apart from other Call Centers.
WPG provides bespoke call center solutions in B2B, business-to-business and B2C business-to-consumer services, allowing clients to achieve their market goals.
(WPG RS)
WPG Racing Solutions (WPG RS) is an Award-winning multilingual Contact Centre – Data Processing and Enhanced Solutions provider, located in Bucharest, Romania. It is one of the first call centres whose sole mandate is dedicated to supporting Sports and Esports, Leagues and Organizations and their fans across the globe. They provide fan engagement for some of the world’s most recognized and respected sports brands.
In 2018 WPG-RS was awarded the Prestigious ECCCSA – European Content Centre & Customer Service Award one of the Top-3 Contact Centres in Europe. It repeated that honour in 2019. In addition, it has won numerous regional awards in Romania and Canada.
The team and owners at WPG Racing Solutions have a proven track record in Contact Centre Management. They have successfully been operating World Performance Group (WPG), a BPO/Contact Solution provider for the past decade. WPG’s owners are “hands-on” and focused on customers requiring programs ranging from 5 – 150 seats.
Valued Partners
Yrs founder experience
happy partners
countries worldwide
Glorious Years
Our Experienced Team
The Encore Team is a dynamic mix of industry veterans.
WAYNE SILVER
CEO/Founder
A Serial entrepreneur for 30+ years and is an Electrical Engineer specializing in Telecom. He started Encore Telecom in 2013 and its sister company, World Phoning Group a year earlier in 2012. In 2021 he combined both companies into a single entity, WPG - World Performance Group and sold 51% to ESE Entertainment, a company focused on the fast growing esports industry. ESE trades on the TSX.V:ESE. Before Encore/WPG, he founded Phonetime in 1994 and was CEO until 2010. Phonetime grew into a 200+m telecom business and traded on the TSX.
DRAGOS NECULA
Vice President
Vice President of Encore Networks, responsible for the worldwide Sales and Network Operation Teams, he has been involved in the Wholesale Voice business for over 15 years. Joining Encore in 2014, became a partner in the company in 2017, and is respected throughout the Industry. He has deep knowledge of the EMEA region. His team of professionals spans three continents to support our partners in achieving their targets and exploring new growth opportunities.
DANA PETRUS
Account Manager
SEPIDEH SALMAN
Account Manager
Proactive and result oriented with 4 years of experience in all aspects of the telecommunications industry and 6 years of experience in IT administration. Skilled in technical and sales orientation and also administering of systems & servers.
MARIA MORALES
Account Manager
Joined telecom in 2015, based in Guatemala, she is the company’s main point of presence in the Americas and the Caribbean. "Telecom industry has given me the opportunity to learn and expand my negotiating skills as well as getting to know people that I now consider friends".
Encore Networks, with a dedicated team of experienced Salespeople across Europe, the US, Asia and the Middle East, is the best positioned to offer the highest quality of communication. We understand our clients’ business challenges and provide them advanced services, new opportunities, and custom solutions according to their needs.